Company Policies

Retainer Fee and Payments

Events and services are not reserved on our event schedule until booking fee is paid.  Services cannot be rendered unless contract is signed, at time of booking/ retainer fee is submitted.  All retainer fees are non-refundable. The client can pay the retainer fee via Cash,, Credit Card, Check*, CashApp, Venmo ,or Paypal.  The balance of the party must be paid in full prior to booking date via Cash, Credit Card, Check* CashApp, Venmo or Paypal.  Please refer to your contract and invoice for payment schedule. We will not accept personal checks within 7 days of booking date. Please make other payment arrangements. By paying the retainer fee you agree to be compliant to all terms and condition listed within the contract and invoice.

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Rescheduling

If booking is rescheduled or postponed due to weather or natural disaster, Island Breeze Face & Body Art will retain the amount paid from the non-refundable retainer fee.  A new retainer fee will be required for a future booking (based on availability) within the calendar year.  If your event is postponed or rescheduled due to an emergency, please contact us prior to your party so that we can try to accommodate your new date and time. 

Unacceptable reasons for rescheduling include but are not limited to:

• Weather*

• Finances

• Low attendance

• Disputes with Venue

• Simply changing your mind, etc.

*All outdoor parties/ events should be prepared in case of weather conditions that prohibit outdoor activity. You may not be refunded your retainer and Face Painting CAN NOT take place in the rain or heavy winds.

Cancellations

If your party/event is cancelled at anytime due to weather, or natural disaster, or other reason; Island Breeze Face & Body Art will retain the amount paid from the non-refundable retainer fee and booking may be subject to fees. 

Unacceptable reasons include but are not limited to:

• Weather*

• Finances

• Low Attendance

• Disputes with Venue

• Simply changing your mind, etc.

 *Again, all Outdoor events should be prepared in case of weather conditions prohibit outdoor activity. You may not be refunded your retainer and Face Painting can not take place in the rain or heavy winds.

For areas more than 30 miles outside Pulaski County MO, an additional travel fee and a 2 hour booking minimum is required.

For Balloon Towers and Arches
Setup and assembly can take  2 or more hours and will be completed 30 mins before the event start time. Please indicate available access time to venue space when booking Balloon Décor services.  Option to deliver/ set up the night prior to event is always best (except when working with Helium and outdoors) . All balloon décor equipment will be picked up at end of event or following day from contracted client, unless other arrangements have been made prior. 


For Face Painting

• The artist will arrive 15-30 minutes or more prior to the scheduled time to set up and will leave at the end of scheduled time.

• Please ask your artist if there is availability for them to continue services into the next hour(s) as we usually have bookings back-to-back. If there is availability, the rate for addition time will be applied per hour. Payment for extended time must be paid prior to continuation of services.

• It is recommended that a maximum of 15 children can be painted within an hour party booking. If more children are expected, please advise the artist prior to the party, as simplified face or arm designs can be offered instead.

• If temporary glitter tattoos are booked as an Add-on for parties of more than 15 children - each child will have a choice of face paint or glitter tattoos but not both. For parties of 15 or less - each child will be able to have face paint and glitter tattoo (applies to 2 hour party bookings).

• If the event/party is being held outdoors, please ensure the artist has cover. Artist does ask that a space and seating be provided for event, if not available please notify artist 7 days before event.

 Face Painting Policy

• Face paints are recommended for use on children aged two and over. Children under age two's skin may be too sensitive.

• We will not paint full faces on children under three, but a small design on the cheek, hand, arm, or leg may done on children aged between two and three, at the parent's  discretion.

• We will not paint children less than two years of age under ANY circumstances.  

• A child cannot be held in restraint or otherwise forced to get their faces painted. This should be a magical experience not a traumatizing one.  

• The client is responsible for informing parents of attending children that there will be a face painter/temporary glitter tattoo artist at the event, and will advise the artist if there are any children that cannot participate.

• We are UNABLE to paint anything which is offensive or illegal, nor will we paint anyone who is intoxicated, violent or abusive.

• Parents must supervise their children at ALL times. We are not babysitters and are not responsible for supervising party/event attendees.

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Balloon Twisting 

• Latex balloons are considered to be a MAJOR choking hazard for small children. For this reason our insurance require that we hand balloon sculptures to the supervising adult for all children under 3 years old.

• DO NOT Allow any child to put balloons in their mouth.